Main characteristics
Zurich Risk Advisor is a unique application that gives users (Zurich customers and non-customers alike) self‑service access
to risk assessment and prevention tools. The application, available on all platforms, has two components:
What If…?:
Following a risk grading completed by a Zurich Risk Engineer, this module enables users to prioritize their risk improvement actions by testing out the effect of each one on the overall risk‑grading score.
An easy-to-understand barometer indicates the risk rating, and a simple slider system allows users to define the situation for each risk factor and analyze several areas of prevention, including fire damage, machinery breakdown, business interruption; floods, winds and storms; and product & public liability.
What If…? is educational and practical. Zurich’s insight into each risk factor is available in detailed descriptions of best practices for controls, mitigation techniques, and risk improvement ideas. Links to additional information and resources are
also available.
Self Risk Assessment:
This module enables the self‑assessment of risk through a simple questionnaire of multiple choice questions (each having four answer options). The questionnaire is based on the methodology and recommended practices of Zurich Risk Engineering. Therefore, the application gives site managers and risk managers direct access to Zurich’s knowledge and best practices.
Once the user has completed the questionnaire, they will see their risk rating on a user‑friendly gauge, as well as detailed results for each risk factor category and recommended improvement actions. All this information is then downloaded as a report in PDF format that summarizes the evaluation and recommended actions.
Innovative Features
Zurich Risk Advisor has a variety of innovative features:
Accessibility:
It is available via the web from any computer, and can also be used on tablets and smartphones (iOS and Android). Current languages are English, French, Chinese, Spanish, Portuguese, German, and Indonesian.
Design and simplicity:
The two modules are very intuitive. Self Risk Assessment uses a simple questionnaire and visualization of results in the form of a barometer. What If…? uses a simple slider system to enable users to test the implications of a particular change on the final risk grading.
Transparency:
The application shows risk managers an easy-to-understand visualization of the prevention criteria that affects risk grading and risk impact. The Zurich Risk Engineering methodology and insights are fully available in the tool.
Practicality:
The application goes beyond self assessment by giving users concrete recommendations for improvement actions for their loss prevention strategy. All results are easily exportable in PDF format and can be sent by email from the application. Results can also be exported in CSV format for easy aggregation with results from other self-assessments in the organization.
Scalability:
We are planning to add new features to the application. It may soon be connected directly to our customer portal, My Zurich, allowing simple and direct communication with Zurich Risk Engineers about the development of preventive actions. The Self Risk Assessment module, which is available today for fire damage prevention, will soon be extended to other areas and will to include the ability to add site location details, location coordinates, currency, and occupancy, and the ability to add free text notes.